I’m Zyra

A User Experience Crafter

While my case study is great for walking through my UX process, the practice goes far beyond apps and websites, what I have learned is that it is embedded in the process and principles themselves. It is how we frame and understand problems, collaborate with others, and make thoughtful decisions that can shape experiences.

Selected Work

Survey Enhancement

Redesigned existing consumer satisfaction survey by adding open-ended questions to capture qualitative insights, increasing response quality and uncovering trends that informed key service improvements.

HTA, my fave

Focusing on task to understand productivity.

GameTracker

This case study follows the entire UX process from start to finish, including research, design, prototyping, and testing. It highlights how each step shaped the final product with a a focus on user-centered solutions.

All about the principles

Implementing principles